#1 CUSTOMER SERVICE

Customer Support Agent Responsibilities

Upon starting the real estate pay per click program your personal Customer Support Agent will work closely with you making recommended visual and non-visual changes as necessary to your web site, and answering any questions you may have along the way to ensure that you fully benefit from this program and increase commissions.

After our consultation with you, we choose the best key word search terms that relate to the target market you want to reach (e.g. buyers looking for homes, sellers looking to list their homes, golf properties, water properties, luxury homes, condos and other real estate target markets). We then submit these terms and then contact you once your web site is at the top of the search engines which can take anywhere from 3 days to 2 weeks.

Your Customer Support Agent will work with you to develop powerful titles and descriptions to be displayed on the search engines that accurately describe your real estate services and credentials to encourage qualified prospects to visit your web site.

We provide you with monthly reporting showing you

• What keywords prospects typed into search engines to visit your web site
• The number of clients that visited your site using those keywords
• The top five frequently used keyword for the month
• The cost associated with each keyword

These reports will provide you with account activity at a glance, and allow us to inform you of any changes we feel are necessary to increase your leads and commissions. We are always looking for opportunities to increase your real estate business and will make recommendations based upon our reports and analysis.

Our experience has given us a very solid understanding of how to best utilize pay per click marketing for the real estate agents we represent.

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